Return Policy
Most items can be returned within 30 days of delivery. Item(s) must be:
In its original, undamaged conditionDisassembled, if the item(s) were originally delivered disassembledIn its original packaging. If the original packaging is too damaged to be shipped back, you must use a similar sized box as the original or a box no longer than 108 inches.
There are a few items that can’t be returned:
Open Box / Clearance itemsGift cardsPersonalized itemsBundled items at discounted rates, e.g. “5 for $25” (unless the entire bundle is returned)Items marked “Non-Returnable” on the sale pageLive PlantsSwatches
In addition, any delivery ship fees or service charges collected on the order will not be refunded. This includes:
$4.99 shipping charge for orders under $35Upgraded shipping charges (expedited, express, room of choice, etc.)Assembly services included with delivery
Wayfair does not price match.
The following products or special-occasion purchases have different return policies.
Mattress Return Policy
Every mattress comes with a 100-night free trial. If you’re not in love within 100 nights, you can arrange a free return or exchange it for a different one. The return or exchange option only applies once per order.
This excludes Mattress Toppers, Crib Mattresses, Air Mattresses, and Open Box Mattresses.
Large Appliance Return Policy
You can return a large appliance within 30 days of delivery as long as it has not yet been installed and is returned in the original packaging. In rare cases, you might have to pay the manufacturer’s restocking fee.
Before installing the appliance, please double check the following when it arrives:
1) Scan the box for damage.
2) Make sure the product name and model number match your order confirmation.
3) Remove the packaging and inspect the appliance.
If you receive the wrong item or it arrives damaged, don’t accept the delivery. Tell your delivery representative(s) and contact us so we can arrange for a replacement. Once you have installed the appliance, it cannot be returned.
